Terms of Use
We are a local Aussie business, based in Sydney, NSW, and a discount online retailer for mobile phones, tablets, smartwatches, vacuum cleaners & accessories.
We sell Australian stock that's sourced locally and everything is covered under the manufacturer's warranty here in Australia so you can have complete peace of mind. You're definitely not going to be buying any grey imports or bogus products. All products are in brand new & unused condition, unless where specifically stated otherwise.
We are able to bring you discounted prices on your favourite products as we keep our overhead costs low.For example, no physical retail outlets means no rental expenditure, no warehousing costs, no sales staff wages etc. We operate our business online and sometimes, products are drop-shipped directly to your door by our suppliers. So shop now and enjoy bargain prices.
Get FREE delivery across Australia for all orders over $100.
We offer PayPal which is a secure payment method on our website. So if you are an existing PayPal user, simply checkout using your PayPal account. If you're not a PayPal user and do not wish to sign-up to PayPal, then you may choose to checkout as a guest and can use your credit/debit card to process payment. Either ways, your transactional information remains secured through PayPal.
Use our live chat service that's available 7 days a week if you have any product enquiries, need after sales service or require order tracking information. Our friendly team will be happy to help you any time. You can also leavse us a message using our online form and we will get back to you as soon as we can.
We are happy to price match and in some instances can even beat prices on similar products sold by Officeworks, Harvey Norman, JB Hi-Fi, BingLee and other Australian electronics retailers.
We take great care and work hard to source the best brands & products on the market and work closely with our suppliers to ensure we bring these products to market at the most competitive prices.
At Shelly Electronics we believe in quality, value for money, customer service and perfection which is why you may notice that we've designed our website with care and simplicity keeping in mind our end users and offer a smooth browsing experience. We offer a wide range of genuine & high-quality products and we don't want you to be lost on our website.
* Remember, we only ship across Australia so avoid placing any orders if you're located overseas
* Any refunds for change of mind will be subject to an administration charge.
* Faulty products are to be returned within 14 days along with original contents & packaging, Please contact us if you find a fault with your product and our team will advise you on our returns process.
* Orders are typically delivered within 3-14 business days depending on your location. We use Australia Post - Parcel Post service with tracking. Express Post is available at an extra cost
* Please choose your products carefully before ordering. If you have any questions about the product you may contact us so that we can assist you with your purchase
* We are a small Australian business operating from Sydney, NSW
* All products sold by us are genuine and authentic so rest assured that you will not receive a fake, bogus or sub-standard quality products
Customer support is available via live chat, email or you can use the form on our website. So be it a question about a product you want to buy or if you're looking for more or information about a certain product you're unsure about, please do not hesitate to contact us. We aim to reply to all customer inquiries, requests, orders or complaints within 24-48 hours.